Are YOU Making These Mistakes as a Leader?

Are YOU Making These Mistakes as a Leader?

Are YOU Making These Mistakes as a Leader? It’s often said that mistakes provide great learning opportunities. However, it’s much better not to make mistakes in the first place! Experience is the name every one gives to their mistakes.– Oscar Wilde In this article,...
Create Raving Fans

Create Raving Fans

A few years ago I was in a Ruth’s Chris Steakhouse in Chicago on Dearborn St. I was sitting with my friend Chris Shefts, and we ordered the usual steak, garlic mash, asparagus, lobster bisque… you know, the works. It came time for dessert and our server hands me the...